Our Mission / Vision / Values
Our Mission is Sure
Goodwill is in the business of helping people who are facing barriers to get and keep jobs, which provides purpose, pride and dignity. We believe the power of work changes lives.
Our Vision is Clear
Over the next five years we intend to double the number of people we serve by providing services that are innovative and driven by the needs of the community.
- Goodwill Brand
We are committed to preserving and promoting the Goodwill Brand. We respect its inherent value and impact.
We dedicate ourselves to promoting self-reliance and well being at every touch point of the organization. We believe in the power of work; it provides a pathway to independence.
- People Working and Learning Together
We appreciate the abilities and perspectives of our diverse team. We foster a participatory workplace and engage in informed decision making about achieving common goals.
- Innovation and Growth
We embrace innovation to be an agile, results-driven leader. We must generate superior returns on the assets entrusted to us, returning even greater value to the community.
We practice the highest ethical standards and embrace a culture of kindness. We take responsibility for our actions and treat everyone fairly with compassion and respect.
We strive for accountability and transparency. We invite inquiry, ideas, and critique in every area of our work.
- Customer Satisfaction
We recognize that satisfied, loyal customers are essential to our success. Customer service is our competitive edge and we seek to deliver it flawlessly.
- Environmental Responsibility
We are committed to helping the community achieve its reuse, recycle and repurposing goals. We will minimize the impact of our own operations on the environment.